StartupLanes

I am the Founder & CEO of DexKor, an AI-native customer lifecycle platform that helps businesses unify sales, onboarding, customer support, and customer success into one intelligent workspace. With over 15 years of experience in SaaS, I have led customer operations, support engineering, implementation, and customer success functions for global technology companies, delivering measurable improvements in customer satisfaction, retention, and operational efficiency. My expertise lies in building scalable post-sales systems, designing AI-driven workflows, and transforming reactive support into proactive customer success. At DexKor, I am focused on leveraging artificial intelligence to help organizations reduce churn, increase customer lifetime value, and deliver seamless customer experiences across the entire customer journey. I am passionate about SaaS innovation, entrepreneurship, mentoring startups, and building technology that creates lasting business impact. Committed to building globally scalable AI solutions that redefine customer experience.