Currently I am not working and looking for a job in leadership role. With over 24 years of success in Telecom, Shared Services and BPOs, I have consistently demonstrated strong expertise in operations management, team leadership, and strategic planning. My experience includes leading diverse teams, implementing innovative solutions, and fostering cross-functional collaboration to optimize processes, enhance service quality, and drive significant performance improvements.

My ability to manage resources effectively, drive operational excellence, and adapt to change makes me a valuable asset to any organization. I have a strong foundation in quality assurance, compliance, and stakeholder engagement, all of which are crucial for ensuring organizational success and sustainable growth.