Kasisto, creators of KAI, the leading digital experience platform for the financial services industry, today announced a $15.5 million Series C extension, led in the United States by Fidelity Information Services, LLC (NYSE: FIS) and internationally by Westpac Banking Corporation (OTCMKTS: WEBNF), with participation from BankSouth. This brings the total Series C funding to $31 million. 

Kasisto is the industry leader in conversational artificial intelligence (AI), and its KAI platform powers the most intelligent and financially savvy digital assistants in the financial services industry. With this additional funding, Kasisto plans to continue investing in product development, strategic go-to-market initiatives, and the expansion of partnerships with top financial services providers. 

Digital channel transformation and consumer engagement are top of mind within the financial services industry. Since the start of the pandemic, digital adoption has accelerated at a breathtaking pace. Global fintech companies and financial institutions of all sizes recognize that digital assistants and an exceptional conversational AI platform are key to successfully evolving customer experience and service models. 

FIS is a leading provider of financial technology solutions for merchants, banks and capital markets firms globally. The company is investing in Kasisto in support of FIS’ mission to advance how the world pays, banks and invests. 

Westpac, a multinational financial institution headquartered in Sydney, Australia, and serving more than 12 million customers, has collaborated with Kasisto to apply world-leading AI orchestration technology that seamlessly routes customer requests to the most knowledgeable digital assistant. The result is a more seamless experience for both customers and employees. 

The round was also joined by BankSouth, a US Community Bank in Georgia, and a successful early adopter of Kasisto’s multi-tenant KAI platform. BankSouth’s deployment of the KAI Consumer Banking product showcases the ways that a digital assistant can not only serve customers but help to grow the business. 

Kasisto Raises Additional $15.5 Million . Congratulations to the entire team. I wish you great success in this endeavour.

Shishir Gupta, Founder and CEO, StartupLanes

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