Locobuzz Solutions, a unified digital customer experience SaaS platform announced on Tuesday that it raised Rs 9 crore in a pre-Series A round from Maharashtra State Social Venture Fund of SIDBI Venture Capital Limited (SVCL).
Established in 2015 by Vishal Agarwal (CEO), Shubhi Agarwal (COO), and Nitin Agarwal (CTO), Locobuzz enables B2C brands with real-time data analytics, consumer experience automation, consumer insights, and social media management, including publishing, listening, analytics, and engagement.
The SaaS platform works with several major brands in the country across chief consumer-facing business verticals, ranging from BFSI, telecom, automobile, retail, FMCG, e-commerce, etc.
Commenting on the startup’s first institutional funding, Vishal Agarwal, Founder and CEO, Locobuzz, said, “This round of funding is really encouraging, and we are excited to partner with SIDBI Venture for our next phase of growth. In the next couple of months, we will direct our attention towards further product development, business growth, and marketing initiatives. We will be able to offer a lot more to our client partners.”
Locobuzz claims to cater to a number of Fortune 500 clients and has created enduring partnerships with various brands based on its product capabilities. It helps clients streamline their customer experience processes, leading them to create long-lasting relationships with their customers, and position themselves as thought leaders in their domain.
Speaking about the development, Senior Fund Manager Mahendra Lodha, Vice President and CS, SIDBI Venture Capital Ltd, said, “We are happy to see Locobuzz as a leading Unified Digital Customer Experience platform, which services clients across key consumer-facing businesses. We look forward to working with Vishal and the team in Locobuzz to grow amidst a large market opportunity.”
Locobuzz appears to be an interesting Software-as-a-service (SaaS) platform for ensuring efficient workflows between brands and consumers. The company has already expanded its operations to several countries and has even more growth prospects in the coming times. My best wishes to the team of Locobuzz.Shishir Gupta, Founder and CEO, StartupLanes
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