fbpx

Rocketlane raises $18M in Series A round

Purpose-built customer onboarding platform Rocketlane has raised $18 million Series A funding. The round was led by previous Asana investor, 8VC, with participation from Nexus Venture Partners, Matrix Partners India, and prominent angel investor, Gokul Rajaram.

Today’s funding announcement comes just seven months after Rocketlane announced its seed funding round, bringing the total capital invested to $21 million. The funding will be used to expand product offerings, accelerate marketing, and grow the Rocketlane team.

Srikrishnan Ganesan, Co-founder and CEO, Rocketlane, said, “This funding round follows on the back of very strong early customer growth, and validates the market pull in the category as well as the clear product leadership position we’ve established. We were also just named a leader by G2 in the client onboarding category.”

The startup helps businesses accelerate their time-to-value, boost customer satisfaction, and reduce churn. The idea for Rocketlane grew out of the founding trio’s own problems with onboarding customers for Freshchat—Sri, Deepak, and Vignesh had built Konotor, an in-app messenger that was acquired by Freshworks and relaunched as Freshchat.

Bhaskar Ghosh, Partner & CTO, 8VC said, Customer onboarding represents a new two-sided project management problem that simply cannot be addressed by a patchwork of existing project management tools. Rocketlane has dared to provide a fresh new take to serve this category. They have shown stunning execution to deliver a thoughtful and extensible product that is experiencing rapid adoption.”

Rocketlane has onboarded customers such as Chargebee, ParcelLab, Yellow.ai, LinkSquares, Appcues, and Netcore. 

“The Rocketlane team is off to a fast start towards establishing category leadership in the customer onboarding domain and has grown at a rapid clip in the last 6 months. We’re excited to double down on our investment here and welcome 8VC to the partnership,” said Vikram Vaidyanathan, Managing Director, Matrix India.

Rocketlane also runs Preflight, an invite-only Slack community for onboarding, implementation, and CS professionals. Currently serving 1200 members, the community, Srikrishnan said, is a part of Rocketlane’s holistic approach to help businesses level up and make their implementation process seamless.

“Nexus is thrilled to support the Rocketlane team on their journey to becoming a global category leader in the customer onboarding and services automation space. We are seeing an increase in the number of global software companies looking to use Rocketlane’s platform to accelerate their time to value, reduce churn, boost their NPS, and make their customer success function a source of enduring competitive advantage,” said Sameer Brij Verma, Managing Director, Nexus Venture Partners.

Rocketlane seems to have built a strong platform with unique and innovative solutions. I’m sure the company will continue to prosper in its journey ahead. My best wishes to the team of Rocketlane.

Shishir Gupta, Founder and CEO, StartupLanes

Don’t keep wondering about funding, you can also raise funds. Learn how to raise funds here: Yes I want to raise funds.

If you are an emerging startup and are looking for investors to raise funds, StartupLanes has its own angel network and investment banking services and is connected to angel investors and VCs in 15 countries that ensure that our member startups have easy access to external funds to scale up constantly.

You can subscribe to our news posts by entering your email in the box on the right side of this page.

Check out our YouTube channel for insightful content from the Indian startup ecosystem.

Or join our Whatsapp group to interact with other founders: Yes, I want to join the Whatsapp group.

The right investment is key to beating inflation and growing your wealth. Do you wish to become an angel investor? Yes, I want to be an angel investor.

Are you a startup and facing challenges in your business? Do you want to grow your business? It is not as difficult as it sounds. Learn how to grow your business here- Yes, I want to grow my business.

Tags

top