SuperOps.ai announced on Wednesday that it has raised $3 million in seed funding led by Elevation Capital and Matrix Partners India.
The round also saw participation from angel investors, including Kayako Founder Varun Shoor, Kovai.co Founder Saravana Kumar, POSist Technologies Co-founder Ashish Tulsian, and Livspace Founder Ramakant Sharma.
Established in 2020 by serial entrepreneur Arvind Parthiban, SuperOps.ai consolidates PSA and RMM tools from the ground up as a single platform. The startup plans to utilize the freshly raised funds to improve its R&D for product innovation and usability, strengthen its team, and accelerate market adoption.
Commenting on the fresh investment, Arvind Parthiban, CEO and Co-founder, SuperOps.ai, said, “SuperOps.ai’s platform is tailored to cater to various segments of the MSP market and intends to build a truly unified PSA, RMM solution powered by intelligent automation (IA). Further, it is helping MSPs with several benefits, including centralizing control, minimizing training requirements for technicians, and streamlining work processes, among others will be key.”
The global managed services market was valued at $223 billion in 2020 and is foreseen to attain $329.1 billion by 2025, recording a CAGR of 8.1 percent. It is expected that successful deployment of managed services will aid in bringing down IT cost by 25-45 percent and raising operational efficiency by 45-65 percent.
Tarun Davda, Managing Director, Matrix Partners India, remarked, “Several industries have adapted to a new way of working in 2020 as companies increasingly relied on managed services for their IT needs. The $300-billion MSP market has the potential for rapid growth and expansion, with the right tools, resources, and ideas. With its modern MSP platform, SuperOps.ai has a strong advantage in positioning itself as a leader, pioneering change in a market filled with legacy tools.”
“MSP software market is at an exciting inflection point. Challenges brought on by the shift to the cloud — coupled with strong tailwinds of remote work and distributed teams — have pushed MSPs to adapt faster and become more productive and agile. Superops.ai will give small and mid-sized MSPs an easy-to-use, modern tool, which will not only allow them to be more efficient but also serve their clients better as they embrace the cloud era,” said Akarsh Shrivastava, Vice President, Elevation Capital.
SuperOps.ai is an interesting Software-as-a-service (SaaS) startup offering a unique MSP platform. The company seems to have huge growth possibilities. My best wishes to the team of SuperOps.ai.Shishir Gupta, Founder and CEO, StartupLanes
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