Prakash N
Co-founder & Director - Tevatel (AI-Powered Single Platform for End-to-End Customer communication)
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Prakash N is a seasoned Co-Founder & Director of Tevatel, a global cloud telephony and customer engagement technology company headquartered in Chennai, Tamil Nadu. At Tevatel, he has played a central role in driving the development and adoption of doocti — a cloud-based customer experience (CX) and call center platform used by 500+ clients worldwide, including major enterprises across sales, support, and marketing operations. Doocti enables businesses to manage inbound and outbound communication with advanced features like CRM integration, predictive dialer, IVR, real-time monitoring, and omnichannel support through phone, chat, and voice automation APIs.
Prakash is also closely involved in mentoring technical and business teams, fostering a culture of agility, reliability, and customer-first execution. With a strong focus on automation, analytics, and AI enablement, he continues to position Tevatel as a future-ready communications technology partner for businesses undergoing digital transformation.