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Zingtree turns complex customer service processes into clear action plans

Customer service is making and breaking companies over the past two years as shopping moved online and consumers wanted more out of the traditional service companies were offering. Zingtree provides interactive contact center software that guides agents to the next best action so that they can cater to even the most discerning customer. To continue […]

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European spend management platform Moss raises $86 million

Berlin-based startup Moss announced earlier this week that it has closed a new $86 million Series B funding round (€75 million). The company offers corporate credit cards for small and medium companies so that they can more easily spend and track their spending. Following today’s funding round, Moss has reached a valuation of $573 million […]

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Diversio secures fresh capital to diagnose companies’ DEI pain points

Committing to a diverse and inclusive workplace is one thing, but following through is another. To help companies do this more effectively, Diversio is using artificial intelligence technology, data analytics and knowledgeable subject matter experts to find where the company’s process is breaking down and create a comprehensive action plan to get it back on […]

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On a mission to be the ‘Affirm for B2B,’ Vartana secures $57M in debt, equity

While buy now, pay later startups have largely focused on the consumer, a growing group of them are now focusing on the B2B space. The premise behind that is that after all, businesses need more flexible payment options, too. For example, in December, Affirm spinout Resolve, which specializes in “buy now, pay later” capabilities for […]

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Prophecy raises $25M for its low-code X data engineering platform

Prophecy, a low-code platform for data engineering, today announced that it has raised a $25 million Series A round led by Insight Partners. Existing investors SignalFire and Berkeley Skydeck, as well as new investor Dig Ventures, also participated in this round, which brings the company’s total funding to $31 million. At the core of the […]

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