Fusion CX Makes Stock Market Debut with 5.5% Premium on NSE

Shares of Fusion CX Ltd made their market debut on Thursday, listing at a premium of more than 5 per cent over the issue price on the National Stock Exchange (NSE). The Kolkata-based AI-powered customer experience solutions provider opened at ₹305 per share on the NSE, marking a 5.54 per cent increase. On the Bombay Stock Exchange (BSE), the stock debuted at ₹292, which was a 1.04 per cent premium over the issue price of ₹289.

Following the listing, the company recorded a market capitalization of ₹4,310.60 crore on the NSE and ₹4,340.19 crore on the BSE. The market debut took place on a day when broader equity indices traded in the negative territory. The BSE Sensex fell 139.42 points, or 0.19 per cent, to close at 73,570.27, while the NSE Nifty declined 61.75 points, or 0.27 per cent, to settle at 22,749.60.

The public listing follows Fusion CX's ₹702-crore initial public offering (IPO), which closed after receiving a 4.45 times subscription on the final day of bidding. The company had set its price band at ₹275 to ₹289 per share. The IPO structure consisted of a fresh issue of shares amounting to up to ₹500 crore, alongside an offer for sale of up to ₹202 crore by existing shareholders P N S Business Pvt Ltd and Rasish Consultants Pvt Ltd.

According to the company's deployment plan, ₹275 crore from the fresh issue proceeds will be allocated toward the repayment of debt for the company and its subsidiaries. Additionally, ₹61 crore will be invested in step-down subsidiaries Omind Technologies Inc and Omind Technologies to upgrade IT tools. The remaining funds are designated for acquisitions, other strategic initiatives, and general corporate purposes.

Fusion CX operates as a provider of customer experience and artificial intelligence-driven solutions. Its service portfolio caters to multiple sectors, including telecommunications, healthcare, technology, travel, banking, financial services, insurance, and retail.

"Fusion CX's positive listing on the NSE, despite broader market indices trading in the red, demonstrates steady investor appetite for technology-driven service providers. Deploying fresh capital toward debt reduction and upgrading IT infrastructure through subsidiaries indicates a disciplined approach to balance sheet management and operational scaling. As the company expands its footprint across sectors like telecommunications and financial services, utilizing public funds for strategic acquisitions will be crucial for maintaining its competitive edge in the customer experience market." — Dr. Shishir Gupta, Founder & CEO, StartupLanes